Shipping policy

Order Processing & Shipping days:  Processing time is 1-3 business days from date of order. Exclude Weekends, Holidays and Store Closings. Orders are shipped Monday - Thursday. Rush Shipping is not offered. 

Once processed, tracking info will be sent via email/ text message.

We are NOT responsible/ be held responsible for any Lost, Stolen, or Damaged packages. Please contact USPS if this has happened and file a complaint. You can add additional insurance for an added fee via email at jahzaraskouture@gmail.com

Issues with your order regarding product leakage due to our own negligence, email us with in 24 hours of delivery at jahzaraskouture@gmail.com

If you have not received your package after it states: ' Delivered', and/or you have received your Email/ SMS confirmation, please contact your Local Post Office and file a complaint.

When Ordering Perfumes/Colognes: Please be aware that when you place any order for fragrances or that includes fragrances, your order will ship using USPS Parcel Select Ground due to the nature and regulations that are placed for such product. 

(For more information, please visit USPS website and search: shipping perfumes)